Work Order Stays In Progress State

(Doc ID 835723.1)

Last updated on DECEMBER 11, 2012

Applies to:

Oracle Communications ASAP - Version 5.2.4 and later
Information in this document applies to any platform.

Symptoms

Work orders (WOs) staying in progress and a connection error appears in JNEP diag file:

163810.067:Connection handler sunbrm-34293:LOW
:com.mslv.activation.jinterpreter.ClassManager:
Retrieving cached class com.mslv.activation.cartridge.ex_vendor.custom.x1.ConnectionHandler 163810.068:Connection handler
sunbrm-34293:PROG:com.mslv.activation.jinterpreter.JInterpConnection:
Connection error: java.lang.NullPointerException 163810.068:Connection handler
sunbrm-34293:PROG:com.mslv.activation.jinterpreter.JInterpConnection:
java.lang.NullPointerException at
com.mslv.activation.cartridge.ex_vendor.custom.x1.ConnectionHandler.connect(ConnectionHandler.java:1
9)
at com.mslv.activation.jinterpreter.NEConnection.doConnect(NEConnection.java:323)
at com.mslv.activation.jinterpreter.JInterpConnection.NEConnect(JInterpConnection.java:403)
at com.mslv.activation.jinterpreter.JInterpConnection.handleMessage(JInterpConnection.java:135)
at com.mslv.activation.server.ConnectionHandler.run(ConnectionHandler.java:251)

Cause

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