Service Order Missing in Device
Last updated on JUNE 21, 2017
Applies to:Oracle Communications Billing and Revenue Management - Version: 184.108.40.206.0
This problem can occur on any platform.
-- Steps To Reproduce:
1. Create a service, associate an MDN, ESN, and MSID device.
2. After successful activation,do an MDN Change, and ESN, MSID change, add MEID via Customer Center in one transaction.
The service order generated by fm_tcf_prov_tcf_prov_info will include NEW MDN, OLD MDN, NEW MSID, OLD MSID, OLD ESN, NEW ESN, and telco features but not MEID.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms