Service Order Missing in Device
(Doc ID 835752.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version: 22.214.171.124.0
This problem can occur on any platform.
-- Steps To Reproduce:
1. Create a service, associate an MDN, ESN, and MSID device.
2. After successful activation,do an MDN Change, and ESN, MSID change, add MEID via Customer Center in one transaction.
The service order generated by fm_tcf_prov_tcf_prov_info will include NEW MDN, OLD MDN, NEW MSID, OLD MSID, OLD ESN, NEW ESN, and telco features but not MEID.
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