'Error in Uploading the File' when Attaching Document in AERS (Doc ID 835903.1)

Last updated on JUNE 21, 2011

Applies to:

Adverse Event Reporting System - Version: 4.6.1 to 4.6.1 - Release: 4.6 to 4.6
Information in this document applies to any platform.
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***Checked for relevance on 21-JUN-2011***
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Symptoms

AERS 4.6.1

When attempting to attach a document via the Upload and Attach functionality within AERS, the following error message is being returned:

ERROR

Error in Uploading the File '<File Name>'


Steps To Reproduce:

1. Log into AERS
2. Open a case you have permissions to update
3. Upload and Attach a document to a Portal folder that you have write access to
4. Get the message

Error in uploading the file <file name>



Cause

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