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Unable To Create Archive Config (Doc ID 837178.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Communications Configuration Management - Version 5.2.3 to 5.2.4 [Release 5.2]
Information in this document applies to any platform.
This problem can occur on any platform.

***Checked for relevance on 07-APRIL-2015***


With a device which is managed in IPSA and visible in CM, every attempt to do config archive leads to a failure status that has the error:

Unable to show configuration for device
WorkingData/ (No such file or directory)

The IPSA network processor logs will also show something like this:

20090527-072510|970|DEBUG|Thread-10||||proxy_np|ipsa|Reading audit config from file
20090527-072510|970|ERROR|Thread-10||||proxy_np|ipsa|Unable to show configuration for device WorkingData/ (No such file or directory)
        at Method)
        at<init>(Unknown Source)
        at<init>(Unknown Source)
        at com.metasolv.serviceactivator.networkprocessor.audit.SnapshotFile.readConfig(
        at com.metasolv.serviceactivator.networkprocessor.audit.Audit.readConfigurationFromFile(
        at com.metasolv.serviceactivator.networkprocessor.audit.Audit.getRawConfigurationFromDevice(
        at com.metasolv.serviceactivator.networkprocessor.audit.Audit.auditCartridge(
        at com.metasolv.serviceactivator.networkprocessor.audit.Audit.auditCartridge(
        at com.metasolv.serviceactivator.networkprocessor.audit.Audit.auditNotLocked(
        at com.metasolv.serviceactivator.networkprocessor.audit.Audit.audit(
        at com.metasolv.serviceactivator.util.ThreadPool$


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