You are attempting to open a file that was created in an earlier version of Microsoft Office. This file type is blocked from opening in this version by your registry policy setting (Doc ID 837881.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Insurance Compliance Forms Tracker - Version DNU6.5.1 and later
Information in this document applies to any platform.

Symptoms

If  Microsoft Word 2007 or 2003 SP3 exists on the Citrix App server or the Workstation and on exporting reports from Tracker and open them in Word 2007, there is an error message as in the Title.

Changes

 

Cause

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