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Real Time Tax Not Calculated when Non Currency Resource Is Positive (Doc ID 838390.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 and later
HP-UX Itanium

Symptoms

During real-time rating, real-time TAX is not charged although it is specified by rating.

This problem may particularly arise in following cases :
- only for accounts having discounts defined for the same service as event for which TAX is not charged
- AND only when account has non currency resource with amount >0 (positive value)

In the cm pinlog, one can see PIN_FLD_RATING_STATUS field has value 24 (CREDIT_LIMIT_EXCEEDED = 24).

Below is a sample scenario where this issue could be seen:
1.  An account exists with some custom resources say r1 and r2 and r3 (all negative balances).
2.  The /service/telco/gsm/telephony is subscribed on the account.
3.  The event time tax is attached to real-time session event.
4.  A rate plan charging 0.0833 EUR per minute, for example.
5.  The discount object for the real time session event is based on one of the resources (say r3).
6.  A custom resource(say r2) balance is now showing positive due to some operation.
     Maybe an adjustment is made to make it positive.
7.  Rated a session for 60 seconds using stop-accounting opcode (4007).
Result:  Tax is not applied and rating status shows 24.
            Balance impact is 0.0833EUR ( without tax )

Workaround:
1. For the custom resource in question, change credit limit to Unlimited (from customer center, earlier it was zero).
2. Rate a session now using opcode 4007.
Result: Tax is now applied well.
           Balance impact is 0.0833 plus tax.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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