PIN_FLD_GRANTOR_OBJ In Sub Balances Shows /PRODUCT POID Instead Of /PURCHASED_PRODUCT POID (Doc ID 839669.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
This problem can occur on any platform.

Symptoms

PIN_FLD_GRANTOR_OBJ in Sub Balances shows /product poid instead of /purchased_product poid.

Created an account using Customer Center and purchased a product and then purchased an optional deal which includes a product with Purchase Fee Event (All of these are over subscription services /gprs/data).

When the product with Purchase Fee Event is purchased, observed the sub balances for non-currency resources in PIN_FLD_GRANTOR_OBJ field a /product poid is associated.

This is wrong. Expected a /purchased_product poid.

Cause

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