ERR_CUSTOMER_NO_VALID_PRODUCT Occurs While Rating CDR (Doc ID 840050.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.5.0.0.0 [Release 7.3.1 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 03-Feb-2012.
Checked for relevance on 13-Sept-2013
Checked for relevance on 03-April-2015


Goal

While rating a CDR file in pipeline , the error "ERR_CUSTOMER_NO_VALID_PRODUCT" appears in pipeline log. EDR dumps do not show any PURCHASED_PRODUCT but instead print the error below:

= = = = = S T A R T O F C O N T A I N E R = = = = =
Container type = <DATA>
Content type = <DETAIL>
Originator = <>
Stream Number = <4>
IsValidDetail = <false>
Record number = <1>
has Errors = <1>
Error / Sev. = <ERR_CUSTOMER_NO_VALID_PRODUCT / MAJOR>

Is there any configuration needed in the pipeline to solve this issue?

Solution

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