ERR_CUSTOMER_NO_VALID_PRODUCT Occurs While Rating CDR
(Doc ID 840050.1)
Last updated on MARCH 05, 2018
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 to 22.214.171.124.0 [Release 7.3.0 to 7.5.0]
Information in this document applies to any platform.
While rating a CDR file in pipeline , the error "ERR_CUSTOMER_NO_VALID_PRODUCT" appears in pipeline log. EDR dumps do not show any PURCHASED_PRODUCT but instead print the error below:
Container type = <DATA>
Content type = <DETAIL>
Originator = <>
Stream Number = <4>
IsValidDetail = <false>
Record number = <1>
has Errors = <1>
Error / Sev. = <ERR_CUSTOMER_NO_VALID_PRODUCT / MAJOR>
Is there any configuration needed in the pipeline to solve this issue?
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