ERR_CUSTOMER_NO_VALID_PRODUCT Occurs While Rating CDR
Last updated on SEPTEMBER 26, 2016
Applies to:Oracle Communications Billing and Revenue Management - Version 126.96.36.199.0 to 188.8.131.52.0 [Release 7.3.1 to 7.5.0]
Information in this document applies to any platform.
Checked for relevance on 03-Feb-2012.
Checked for relevance on 13-Sept-2013
Checked for relevance on 03-April-2015
While rating a CDR file in pipeline , the error "ERR_CUSTOMER_NO_VALID_PRODUCT" appears in pipeline log. EDR dumps do not show any PURCHASED_PRODUCT but instead print the error below:
Container type = <DATA>
Content type = <DETAIL>
Originator = <>
Stream Number = <4>
IsValidDetail = <false>
Record number = <1>
has Errors = <1>
Error / Sev. = <ERR_CUSTOMER_NO_VALID_PRODUCT / MAJOR>
Is there any configuration needed in the pipeline to solve this issue?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms