Bundle Discount Resources Not Showing Up The Balances On Creation. (Doc ID 840727.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.0.0.0.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
After patches 7443382 & 7389358, the balance shows 0 when bundle discounts are added up. The valid_to field of the resource in BAL_GRP_SUB_BALS_T is <null>


-- Steps To Reproduce:
1) Apply <<Patch 7443382>> on top of <<Patch 7389358>>
2) Create an account with a subscription product.
3) Add a subscription level bundle discounts

In the Logs while purchasing the bundle discount:

before write_flds for balances

# number of field entries allocated 20, used 3
0 PIN_FLD_POID POID [0] 0.0.0.1 /balance_group 345827 5
0 PIN_FLD_BALANCES ARRAY [3000013] allocated 20, used 2
1 PIN_FLD_SUB_BALANCES ARRAY [4] allocated 20, used 4
2 PIN_FLD_VALID_FROM TSTAMP [0] (1247486400) Tue Jul 14 00:00:00 2009
2 PIN_FLD_VALID_TO TSTAMP [0] (0) <null> 
2 PIN_FLD_CURRENT_BAL DECIMAL [0] 0    ----> Balance should get populated here.
2 PIN_FLD_CONTRIBUTOR_STR STR [0] ""
1 PIN_FLD_CREDIT_PROFILE INT [0] 2
0 PIN_FLD_REALTIME_CNTR INT [0] 4

-- Business Impact:
Unable to include bundle discount.

Cause

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