XML Letter Templates Uploaded Through TMS HTML Browser Don't Show Up In AERS (Doc ID 843484.1)

Last updated on APRIL 20, 2011

Applies to:

Adverse Event Reporting System - Version: 4.6.0 and later   [Release: 4.6 and later ]
Information in this document applies to any platform.
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***Checked for relevance on 20-APR-2011***
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Symptoms


In AERS 4.6.x, the xml letter templates uploaded through TMS HTML browser - Reports, do not show up in AERS via:
  • Admin Console
  • Letters
  • Format Template field
For creating new letters based on xml publisher templates.

Steps To Reproduce:

  • Log into AERS.
  • Go to OPA Launch page
  • Log into HTML Browser using a user id/password of user having AERSXDO role.
  • Create a new template Eg: 'test.rtf'.
  • Log into AERS application as admin user.
  • Go to
    • Admin Console
    • Letter Templates tab
    • format template field.


Cause

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