Customer Care and Billing V2.2.0 Unix Installation Questions
(Doc ID 844645.1)
Last updated on DECEMBER 04, 2023
Applies to:
Oracle Utilities Customer Care and Billing - Version 2.2.0.0 and laterInformation in this document applies to any platform.
Purpose
**Disclaimer:** This KM article may include the following abbreviations:
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
CCB - Oracle Utilities Customer Care and Billing
OUAF/FW - Oracle Utilities Framework
The purpose of this document is to provide the reader with possible configuration issues that can arise during a CC&B new install. The customer in this document has an Oracle database on a Linux x86 platform.
Questions and Answers
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In this Document
| Purpose |
| Questions and Answers |
| Can I see an example of file permissions and environmental variables? |
| Can you please provide me with a list of products I need to have installed for a runtime environment? |
| Please provide a list of E-Delivery downloads that will be needed to install CC&B. |
| Can I setup the same privileges for C3P0 as the hibernate file? |
| Would it be correct to modify Weblogic to be a non SUID 0 user called wblogic with 775 permission bits set from the installation root downward? |
| Are all of the environmental variables set in /home/.profile (ksh) of the cissys user? |
| The Installation Guide suggests setting noclobber off in the .profile for cissys UID. Is there anything else, other than environment variables which need to be added in this .profile? |
| I was under the impression that the Perl Mods are not needed for this accelerated POC setup and we can add later. Is this correct? |
| Do the environmental variables and their corresponding exports only go in the /$HOME/.profile for the user cissys. |
| Does the Micro Focus Wrap Pack represent the Micro Focus sourced patches? |
| Does the Microfocus Server come bundled in some other downloaded package and are there specific components that we can temporarily omit? |
| Do we need the Perl Mods (outside of the Perl 588 delivered with the OS)? |
| Where do I get the "Java JDBC drivers" referred to in the following statement: Oracle 11.1.0.6 client The Java JDBC drivers must be installed as part of the client install. |
| When compiling DBD:ORACLE (the make part), we get errors "Unable to locate an oracle.mk, proc.mk or other suitable *.mk". |
| Only Oracle Client version 10.2.0.1 is available for Linux. Will that suffice? |
| When installing Oracle Client 10.2.0.1 we get error "Checking operating system version: must be redhat-3, SuSE-9, redhat-4, UnitedLinux-1.0, asianux-1 or asianux-2". |
| When running Oracle Universal Installer we get error "Exception java.lang.UnsatisfiedLinkError: ../jre/1.4.2/lib/i386/libawt.so: libXp.so.6: cannot open shared object file: No such file or directory" |
| We are receiving the following CPAN make test error "Failed to load Oracle extension and/or shared libraries". |
| After Weblogic is installed it should be ready for the CC&B app to access it during the install/config process. Is this correct? |
| In your answer to my previous question you specify WLS variables BEADIR & WL_HOME. What directories do you have below those paths? |
| I noticed in the install docs that a Korn Shell is specified as the primary shell. Is this a functional requirement or one of choice? |
| We are getting the following error when running install.sh. "No license key detected". The license file is in dir /opt/BEA_HOME/license.bea. |
| Does the Web Logic Server need to be running or not? We've had it up for the install so far. |
| For the CCB install, should the Web Logic Server be up or down? |
| Error - No license key detected. Application Server requires a license key in order to execute. |
| How does one run cobsje? |
| When does CC&B create the "Managed Server"? |
| I changed the default Weblogic System UserID & Password. How does one change them back to the default? |
| Does the CC&B install include SP1? |
| Can we install 64 bit versions of Weblogic and JRockit? |
| After installing CC&B SP2 are there any additional required steps before starting the environment? |
| How does one setup user names and passwords in Weblogic? |
| Does the CCB Application have a way of logging out other than the red 'X' in the upper right corner? |
| Customer is wondering if the temp MF runtime license may be expired. If so, is there a way to just renew the same temp license again? |
| What Patch does the customer need to install the Perl Module? |
| After the Patch 7650003 is installed, Is there any other steps or path additions, etc. we must make before we can install the MF Express? |
| How does one start and stop the instances using spl.sh start and spl.sh stop where start/stop knows which instance to start/stop? |
| When installing a second instance (Framework) and so on, for each, do you specify a another unique "Web Server Port Number" for the additional instance? |
| Will each environment create it's own admin server, and it's own Weblogic instance? |
| Do all running (previously installed) CC&B instances need to be stopped before installing an additional one? |
| The SPLWeb deployment module failed with error "Error getting feature configuration override system date java.sql.SQLException: ORA-00942: table or view does not exist". |
| How does one modify the following command to also start the CCB instance? splenviron.sh -e <ENVIRONMENT> -c "spl.sh -m start" |
| References |