Incorrect Refund When A Product And Account Is Created On The Same Day And When Product Is Cancelled (Doc ID 845057.1)

Last updated on JUNE 21, 2017

Applies to:

Oracle Communications Billing and Revenue Management - Version: 6.7.0.1.0
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When a product and account is created on the same day, and when the product is cancelled then zero amount is refunded.

-- Steps to Reproduce

1. Create a Product with quarterly cycle forward event with Rate Plan Selector and proration ( purchase= charge based on amount used, cancel= donot charge for cycle)
2. Set the pin_virtual_time(PVT) to mar=13 01:00 hrs and commit the above product and plan (make sure its commited other than non-zero hour)
3. PVT, mar=13 01:10 hrs, Create an account purchasing the above created product,quarterly billing cycle.
4. Move the PVT 30 days ahead and cancel the product.

Expected result:
-Full cycle forward fee amount should be refunded.

Actual Result:
-No cycle forward fee refund.

Cause

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