Oracle Legal Whitehill Enterprise WHT_PDFConverter Options in the Config.xml file Do Not Appear to Work Properly (Doc ID 845263.1)

Last updated on JUNE 26, 2009

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.6.2.6 to 5.7.1.2
This problem can occur on any platform.

Symptoms

When altering WHT_PDFConverter Printer options in the config.xml file, options do not appear to work correctly.  If default settings are restored, the WHT_PDFConverter seems to keep using settings that had been previously assigned in the config.xml.

Changes

Clients may experience this issue if they upgrade to Whitehill Enterprise 5.6.2.6 or 5.7.1.2 and start using the WHT_PDFConverter options.

Cause

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