GRCM 7.8: JavaScript Error with Lotus Notes

(Doc ID 845799.1)

Last updated on MARCH 05, 2018

Applies to:

Oracle Governance, Risk and Compliance Manager - Version 7.8 to 7.8 [Release Rel 12]
Information in this document applies to any platform.
***Checked for relevance on 30-Oct-2012***
GRCM 7.8 patchsets 1 through 4 are installed.


Symptoms

GRCM 7.8 will send an email notification to users assigned an Action in a Business Process.  In Lotus Notes 6.5, a user opens a notification email and gets a JavaScript error:

A JavaScript Error was encountered while loading a page.
Error on line 2242 ToObjectError: n platform has no properties
[ ] Skip executing JavaScript on thispage.
[ ] Don't show any more JavaScript errors on this page
Continue Loading?




Cause

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