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Updates To CIS Host System Data Do Not Occur After Router Crash (Doc ID 845839.1)

Last updated on MARCH 24, 2025

Applies to:

Oracle Utilities Mobile Workforce Management - Version 1.4.5 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

We experienced a router crash during which time updates were being made in MWM.  After the issue was resolved, we expected the updates to be applied to the external CIS system.  These updates never got
applied.

-- Business Impact:
Many orders will need to be manually updated in the CIS system.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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