Updates To CIS Host System Data Do Not Occur After Router Crash
(Doc ID 845839.1)
Last updated on MARCH 12, 2019
Applies to:Oracle Utilities Mobile Workforce Management - Version 1.4.5 and later
Information in this document applies to any platform.
This problem can occur on any platform.
We experienced a router crash during which time updates were being made in MWM. After the issue was resolved, we expected the updates to be applied to the external CIS system. These updates never got
-- Business Impact:
Many orders will need to be manually updated in the CIS system.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document