Automatch Fails With "ServiceAccessException" Error for Invoices With Header vs. Detail Variances Within Tolerance (Doc ID 848224.1)

Last updated on AUGUST 17, 2016

Applies to:

Oracle Retail Invoice Matching - Version 11.0.15 to 11.0.16.8 [Release 11]
Information in this document applies to any platform.
Checked for relevance on 29-Oct-2014

Symptoms

Automatch Service fails with the following error for invoices with header vs. detail variances within tolerance.

 

Steps to Reproduce:

1. Create an order with 15 items. Items must be zero rated.
2. Receive in the order in 4 shipments.
3. Create invoices for the 4 shipments.  Ensure that for some invoices there is a header vs detail cost variance within tolerance.
      Ensure that the IM_SYSTEM_OPTIONS.CALC_TOLERANCE_PCT = 0.1.
4. Upload invoices in ReIM.
5. Run Automatch Service.
6. See that Automatch Service fails with a warning.

Cause

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