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Clicking Help Menu Items Results in "Navigation to the Webpage was Canceled" Error (Doc ID 848417.1)

Last updated on JANUARY 24, 2018

Applies to:

Oracle Documaker - Version 11.0 to 11.4
Microsoft Windows (32-bit)
***Checked for relevance on 16-Sept-2011***
***Checked for relevance on 07-02-2015***


Symptoms

When attempting to access Contents, Index, or Search options in the Help menu, the following error occurs: "Navigation to the webpage was canceled".

The issue can be reproduced at will with the following steps:

1. Open the Help menu in Documaker Studio.
2. Click Contents, Index, or Search.

Cause

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