Incorrect Balance Amount In Annual Product After Customer Is Created And Billed (Doc ID 848630.1)

Last updated on JANUARY 16, 2014

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.3.1.0.1 [Release 7.3.1]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

Created a product with cycle of 15 months and accordingly an entry has been added in usage_map and rum config objects. The plan has been configured as:

- The cycle starts on the first usage.
- Bill generated with cycle forward once in 15 month.

If a subscriber does not use the service and the bill is executed on next billing cycle then the amount due showing is around 2 lakhs. If he uses the service then the due is correct.

Steps To Reproduce:

- Create a product with cycle forward event.
- Purchase simple cycle forward product
- Set the cycle to first usage, then move pvt to next month and run billing

Cause

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