Unable To View Data In Demantra Worksheets And Worksheet Designer (Doc ID 849110.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Demantra Demand Management - Version 11.5.10 and later
Information in this document applies to any platform.
***Checked for relevance on 28-Nov-2013***

Symptoms

-- Problem Statement:
On 7.2.0.2 :
In Demantra Collaborator Workbench, when opening any pre-defined worksheets,
there is no data displayed. User is also unable to view Worksheet Designer or to create new
worksheets. This happens on JRE 1.6 update 14


EXPECTED BEHAVIOR
Expect to see data in the Demantra Worksheets

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Login to Collaborator Workbench
2. User: dm
3. Open any worksheet
4. Notice that there is no data displayed
5. Navigate to Filters or Layout - notice that the window is blank

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms