Oracle Communications Billing and Revenue Management - Version: 18.104.22.168.0 to 22.214.171.124.1
This problem can occur on any platform.
When Universal Event Loader (UEL) gets a duplicate file, it ignores the file and its duplicate file replaces the original one in the out/archive directory which is already processed successfully. If the duplicate file contains any new records(not yet rated) in it as compared to the original one, then the unrated new records will be ignored, hence the revenue loss. UEL should reject the duplicate file it receives so that the duplicate file can be analyzed further to process it again.
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