After Installing AutoVue for Agile on Agile 9.3 File Manager Does Not Re-Deploy (Doc ID 850882.1)

Last updated on AUGUST 21, 2016

Applies to:

Oracle Agile PLM Framework - Version 9.3.0.0 and later
Information in this document applies to any platform.
***Checked for relevance on 07-JUL-2014***

Symptoms

Filemgr folder used by File Manager do not get recreated under [AgileHome]\Agile93\apache-tomcat-6.0.18\webapps after restarting tomcat service.

The File Manager start up process is hanging.
stdout.log file of tomcat does not show any error nor log.

When accessing to http://agile_server:8080/Filemgr/Configuration page, it will give below error on the browser:

HTTP Status 404 - /Filemgr/Configuration
-------------------------------------------
type Status report
message /Filemgr/Configuration

description The requested resource (/Filemgr/Configuration) is not available.

Steps to reproduce:
1. Delete [AgileHome]\Agile93\apache-tomcat-6.0.18\webapps\Filemgr folder
2. Restart tomcat service
Result: Normally Filemgr folder will get recreated, however it does not.

Changes

Deleted Filemgr folder and restarted tomcat service to redeploy File Manager after installing AutoVue for Agile PLM

Cause

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