In Plan Transition, Red White Blue Transitions Do Not Reflect Associated Plan List In Customer Center (Doc ID 851073.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.0.0.0.0
This problem can occur on any platform.

Symptoms

In Customer Center, when transitioning plans, Red/White/Blue transitions do not bring up the associated plan list

Reproduction Steps:
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In Pricing Center, create a Price Plan Where Plan A can be transitioned to Plan B with Transition Type Red.
2) Create an account with Plan A.
3) Try to transition from Plan A to Plan B With Red in the Purchase Wizard. No plans show up.


Cause

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