Engine Failing On 64 Bit Oracle Install Unknown Error 0x800A0E7A

(Doc ID 851718.1)

Last updated on JULY 04, 2018

Applies to:

Oracle Demantra Demand Management - Version 7.2 and later
Information in this document applies to any platform.
***Checked for relevance on 04-Nov-2014***


When attempting to run Simulation on a 64bit Windows instance, the following error occurs:

ERROR Database Error [db_win.cpp,68]
ERROR - Source: ADODB.Connection
ERROR - Description: Provider cannot be found. It may not be properly installed.
ERROR - Message: Unknown error 0x800A0E7A

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Install Oracle 64 bit software - full database install
2. Install Demantra spectrum software
3. Run simulation


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