In CCB When A NBB Is Set To Use Autopay And No End Date Specified, It Does Not Pick Up The Account's Autopay (Doc ID 851741.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.1.0 to 2.2.0.0.0 [Release 2.1 to 2.2]
Information in this document applies to any platform.

Symptoms

When a Non Billed Budget (NBB) is set to use Autopay, it does not pick up the Account’s Autopay when no End Date is entered. When an attempt is made to save the NBB, the following error message is received:

Scheduled Payment Date (<date>) is not covered in any of the account’s auto pay records
(Message Number 3, 64908)



If an End Date is entered on the Account’s Autopay, the NBB is able to be saved successfully.

Changes

 

Cause

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