My Oracle Support Banner

In CCB When A NBB Is Set To Use Autopay And No End Date Specified, It Does Not Pick Up The Account's Autopay (Doc ID 851741.1)

Last updated on MAY 23, 2019

Applies to:

Oracle Utilities Customer Care and Billing - Version 2.1.0 to [Release 2.1 to 2.2]
Information in this document applies to any platform.


When a Non Billed Budget (NBB) is set to use Autopay, it does not pick up the Account’s Autopay when no End Date is entered. When an attempt is made to save the NBB, the following error message is received:

Scheduled Payment Date (<date>) is not covered in any of the account’s auto pay records
(Message Number 3, 64908)

If an End Date is entered on the Account’s Autopay, the NBB is able to be saved successfully.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.