AAA-Gw: Stop_accounting Returns Timeout, But No Events Was Committed To Db (Doc ID 851961.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.0.0.0 to 7.3.0.0.0 [Release 7.3.0]
Information in this document applies to any platform.
***Checked for relevance on 10-May-2013***

Goal

The following scenario is observed in a real-time AAA-Gateway production setup:

- a call termination request is issued from SCP to AAA-Gw
- the AAA-Gw returns with a timeout to SCP (i.e. the stop-accounting opcode call hasn't returned within the configured timeout)
- the opcode hasn't left a trace on DB, as if the DB commit was missing
- no error is found in either the CM or DM pinlog 

A relatively higher number of "missing" events is closely related to the "high batch" times, i.e. those timeframes during which a performance decrease in the CM-DM-DB chain brings to timeout responses from the AAA-Gw, but with the corresponding event found on DB.

How can we explain the "missing commit" events and how can we minimize them?

Solution

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