"The file is damaged and could not be repaired" Error When Viewing Output Files From Oracle Clinical (Doc ID 853116.1)

Last updated on FEBRUARY 24, 2011

Applies to:

Oracle Clinical - Version: 4.5.3 and later   [Release: 4.5 and later ]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:

Receive the following error in Adobe Reader when running the DCM Questions report:

ERROR
---------
The file is damaged and could not be repaired.

-- Steps To Reproduce:

1. OC -> Definition -> Definition Reports -> DCM Questions
2. Click DCM Name LOV & select DCM
3. Click Submit Job button
4. Click on Job Status button
5. Click View Output button => Adobe Reader open with error

Note: Opening the .pdf report from the backend from the database server works.

Cause

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