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Cancellation fee is being Charged even after Product Expiration. (Doc ID 853281.1)

Last updated on JANUARY 23, 2019

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

1. Create a product with cancellation fee.
2. Purchase product/plan in Customer Center and set an end date(w.r.t. next billing cycle) for
    the product
3. Move pvt to end date.
4. Run pin_bill_day.
5. Bill will be generated sucessfully, product will be cancelled.
6. Bill will also contain cancel fee.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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