How to provide MetaSolv Solution Product Support with Oracle Database Dump to Support a Service Request (Doc ID 854195.1)

Last updated on AUGUST 30, 2016

Applies to:

Oracle Communications MetaSolv Solution - Version 5.2.19 to 6.2.1 [Release 5.2 to 6.2.0]
Information in this document applies to any platform.
***Checked for relevance on 15-SEP-2014 ***
Changed title to represent the objective of the article.
Attached script to get the tablespaces file.

Goal

MetaSolv Solution is an extremely data driven application.  Because of this, Oracle Support may require a copy of the database where a problem exists be provided to facilitate/expedite work being conducted on a Service Request.  This document explains how to provide Oracle Support with a copy of your database.

Solution

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