Oracle Legal Whitehill Enterprise - Outlook Will Not Send Emails Unless it is Open

(Doc ID 856136.1)

Last updated on JULY 16, 2009

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.6.1
This problem can occur on any platform.

Symptoms

Emails do not appear to be sent out from Whitehill Enterprise.  When the Outlook client is opened, the emails that have been quietly queued up in the outbox are sent on the next send/receive.  Whitehill Enterprise should be able to send emails regardless of Outlook's being open or closed.

Cause

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