Cancel Product Information Is Not Synchronizing To Pipeline
(Doc ID 857632.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Communications Billing and Revenue Management - Version 18.104.22.168.0 and later
Information in this document applies to any platform.
This problem can occur on any platform.
The cancellation of product is not syncing with pipeline.
The problem is after cancellation of product, if you try to rate a CDR for the account for which the product is cancelled, then the pipeline hangs.
After restarted the pipeline, process a CDR after the product cancellation date, then it is rated properly instead of getting rejected.
1) Create an account with GSM service and usage product on 15th May.
2) Rate a CDR for the product with date as 16th May, it works fine.
3) Cancell the product on 20th May.
4) Advance time to 24th May after the cancellation date; rate a CDR, it gets rated OK, expected to be getting rejected.
Ideally, the CDR should have been rejected with product not valid at the time.
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