POL_PREP_PASSWD Is Not Called During Account Creation And Purchase New Plan

(Doc ID 858465.1)

Last updated on SEPTEMBER 26, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0 and later   [Release: 7.3.1 and later ]
Information in this document applies to any platform.

Symptoms

The POL_PREP_PASSWD opcode is not called during account creation and purchase new plan if leaving the password field as blank in Customer Center.  Then, user cannot login the newly added service(e.g. /service/telephony).

Steps To Reproduce

1. Create new account in Customer Center.
2. Purchase new plan with /service/telephony, and leave the password field as blank (i.e., in the service tab only enter the login and go to the next tab).
3. Make a call using the phone number(login) that just created, the authentication failed with the following result :

0 PIN_FLD_RESULT ENUM [0] 0
0 PIN_FLD_TYPE ENUM [0] 6
0 PIN_FLD_REASON ENUM [0] 2

Cause

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