Errors with "TextMatrix" Occur While Loading The Source File in Oracle Legal Whitehill Enterprise (Doc ID 859063.1)

Last updated on APRIL 07, 2011

Applies to:

Oracle Legal Whitehill Enterprise - Version: 5.7.0 to 5.7.1
Information in this document applies to any platform.

Symptoms

When working with certain templates in 5.7.0 or 5.7.1, the following error is produced while processing through converter:

An error occured while loading the source file C:\Source\00001.txt. Original name: C:\Source\00001.txt Error info: <WH_ERROR area="EnterpriseCore" value=Template 'TmpPrevTemplate.wex', Error Details:
'Whitehill.Services.Text.Matrix.TextMatrixException: Could not Insert Row into TextMatrix. Specified index is not valid => 770
at Whitehill.Services.Text.Matrix.TextMatrix.InsertRow(String RowText, Int32 RowIndex)
at Whitehill.Enterprise.Source.SourceManager.InsertLine(String LineData, Int32 LineNumber)
at Whitehill.Enterprise.Engine.EngineManager.?()
at Whitehill.Enterprise.Engine.EngineManager.?()
at Whitehill.Enterprise.Engine.EngineManager.ModifySource(String[] Source, String
TemplateLocation, String originalSourcePath, String currentSourcePath)' />

The document conversion process does not complete.

Changes

The error is often seen when upgrading to 5.7.X from previous versions.

Cause

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