CCB V2.1.0 Error Invoking Method Handle - JAVAPAGEUSEREXITHANDLER

(Doc ID 859083.1)

Last updated on JUNE 11, 2010

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.1.0 and later   [Release: 2.1 and later ]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
On CCB v.2.1.0, running on a Microsoft Windows (32-bit) environment, with an Oracle 10.2.0.3
database, when creating a “Page Maintenance Extension” Java program for the ServiceProgram of
“CILCSPPP“ and navigating to ServicePoint page on CC&B, the following error occurs:

SYSUSER - 811405-70-1 13:00:17,343 [Parent Reader:Thread-23] ERROR
(support.cobol.CobolToJavaGateway) A system error occurred calling method handle on class
com.splwg.base.support.cobol.JavaPageUserExitHandler
com.splwg.shared.common.LoggedException: Error invoking method handle



Cause

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