While Viewing Customer Profile A Msg “You Are Not Authorized To View This Page” Comes (Doc ID 859220.1)

Last updated on FEBRUARY 14, 2012

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.16 to 6.2.0 - Release: 6.0.16 to 6.2.0
Information in this document applies to any platform.

Goal

While attempting to View the Customer Profile users are encountering the message “You are not authorized to view this page”. The user can view the customer using the following process.

1-Search any Customer Account.

2-From the Menu Go to 'Options'-> 'Customer Profile'.

Solution

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