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Work Order status shows "Initial" And ASAP is Unable To Create Diagnostic File (Doc ID 862646.1)

Last updated on JULY 12, 2019

Applies to:

Oracle Communications ASAP - Version 4.7.2 and later
Information in this document applies to any platform.

Symptoms

All work orders are in the initial state and the SARM is not picking any order from the database.
Following error message appeared in ASAP.Console file:

Can't Create Server Diagnostic File.  ErrorNum 24.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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