Work Order status shows "Initial" And ASAP is Unable To Create Diagnostic File
(Doc ID 862646.1)
Last updated on JULY 12, 2019
Applies to:Oracle Communications ASAP - Version 4.7.2 and later
Information in this document applies to any platform.
All work orders are in the initial state and the SARM is not picking any order from the database.
Following error message appeared in ASAP.Console file:
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