Work Order status shows "Initial" And ASAP is Unable To Create Diagnostic File

(Doc ID 862646.1)

Last updated on FEBRUARY 01, 2018

Applies to:

Oracle Communications ASAP - Version 4.7.2 and later
Information in this document applies to any platform.
***Checked for relevance on 28-MAR-2013***


All work orders are in the initial state and the SARM is not picking any order from the database.
Following error message appeared in ASAP.Console file:

Can't Create Server Diagnostic File.  ErrorNum 24.


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