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System Not Logging Users Off After Prompted To 'Exit'. Must Red X Out To Close. (Doc ID 862733.1)

Last updated on MARCH 12, 2019

Applies to:

Oracle Utilities Work and Asset Management - Version 1.8.1 and later
Information in this document applies to any platform.

Symptoms

When sending an internal email message (using the email icon at the top of any module), when you specify the recipient and press "OK", WAM throws a dialog that asks if I really want to exit the application:  And when this occurs and you eventually close all open forms/modules the system doesn’t log you off, system appears to be hung and users must press the Red X in the upper right corner of the screen to close the application. Which I believe leaves an active connection to the database until the user logs out from the homepage.

Cause

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In this Document
Symptoms
Cause
Solution
References

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