Sim And Num Information Getting Replicated In The Num/Sim Swap Scenario

(Doc ID 863119.1)

Last updated on SEPTEMBER 21, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version:
Information in this document applies to any platform.


When the users tried to do a SIM/NUM swap in the Customer Centre for an account, it is giving the
following error :

E Sun Dec 28 07:04:37 2014 xxxxx cm:7012 fm_tcf_prov_device_prov_info.c:189
More than 2 Device Events
<location=Unknown pin location:0 class=UNKNOWN:0 errno=PIN_ERR_NONE:0>
<field num=0:0,0 recid=0 reserved=0 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>

How to resolve this problem?


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