[Error (11003, 11013) Maximum number of grid work failures was reached] Encountered When A Batch Is Submitted In CCB, BI Or ETM

(Doc ID 863596.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Framework - Version 2.1.0 to 2.2.0 [Release 2.1 to 2.2]
Oracle Utilities Customer Care and Billing - Version 2.1.0 to 2.3.1 [Release 2.1 to 2.3]
Oracle Utilities Business Intelligence - Version 2.2.0 to 2.2.0 [Release 2.2]
Oracle Public Sector Revenue Management - Version 2.1.5 and later
Information in this document applies to any platform.


Occasionally when submitting a batchjob using the submitjob.sh script the following error appears in the logs and the BatchRunTree gets stuck in either Pending or In-Progress status.

12:03:19,007 [Thread-7:WorkProcessor$WorkRunner(WorkProcessor$WorkRunner:207beb2d-185a-4eb3-9576-51a84af77013)] ERROR (support.batch.BatchWorkInSessionExecutable) (Server Message)
        Category: 11003
        Number: 11013
        Call Sequence:
        Program Name:
        Text: Maximum number of grid work failures was reached (1)
        Description: This grid work has failed execution the maximum number of times. To prevent infinite resubmission, execution is being stopped.
        Table: null
        Field: null


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms