Unable To Send createCustomerEntity Request To OBJECTEL (Doc ID 863716.1)

Last updated on AUGUST 10, 2016

Applies to:

Oracle Communications Objectel - Version: 2.10.1

Symptoms

The customer gets created using createCustomerEntity but the attributes are not getting populated.

The request sent is

<iLibPlus:createCustomerEntity.Request xmlns="http : //www .metasolv. com/objectel" xmlns:iLibPlus="http : //www .metasolv. com/objectel">
<typeCode>Resident</typeCode>
<Name>customer name</Name>
<attributes>
<string>"BillingStreet"</string>
<string>"BillingCity"</string>
<string>"BillingState"</string>
<string>"BillingPostalCode"</string>

</attributes>
<values>
<string>"xyz123"</string>
<string>"abc234"</string>
<string>"pqrst"</string>
<string>"12345"</string>
</values>
</iLibPlus:createCustomerEntity.Request>

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms