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Unable To Send createCustomerEntity Request To OBJECTEL (Doc ID 863716.1)

Last updated on APRIL 27, 2021

Applies to:

Oracle Communications Objectel - Version 2.10.1 and later
Information in this document applies to any platform.

Symptoms

The customer gets created using createCustomerEntity but the attributes are not getting populated.

The request sent is

<iLibPlus:createCustomerEntity.Request xmlns="http : //www .metasolv. com/objectel" xmlns:iLibPlus="http : //www .metasolv. com/objectel">
<typeCode>Resident</typeCode>
<Name>customer name</Name>
<attributes>
<string>"BillingStreet"</string>
<string>"BillingCity"</string>
<string>"BillingState"</string>
<string>"BillingPostalCode"</string>

</attributes>
<values>
<string>"xyz123"</string>
<string>"abc234"</string>
<string>"pqrst"</string>
<string>"12345"</string>
</values>
</iLibPlus:createCustomerEntity.Request>

Cause

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In this Document
Symptoms
Cause
Solution

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