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After PDF/Html Migration Customer Re-Verification Qty <> Site Qty (Doc ID 863781.1)

Last updated on FEBRUARY 15, 2019

Applies to:

Oracle Clinical Remote Data Capture Option - Version 4.5.3 to 4.5.3 [Release 4.5.3]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

After migrating CRF's from .pdf to .html there was an apprent increase in quantities for re-verification at the site level.

For example, a site could  show in the site CRF Information box, 79 CRFs awaiting re-verification and while the total of all patients' CRFS needing re-verification do not add up to 79.


ERROR MESSAGES: NA, only an unusually high incidence of CRF’s with a status of ‘awaiting
re-verification’


NAVIGATION / REPLICATION PATH:
Responsibility: RDC
Base Release/Patchset: 4.5.3.12

1. Perform PD/HTML migration retaining verification and approval.
2. LOGIN to RDC Onsite
3. Expand a site link, say  302
4. Click on a Patient link, say 302001 at the Home tab
5. Select the red icon which brings up the Patient Summary

The site summary values for Awaiting Re-Verification will not equal the sum of all the Patient Summaries.

OCCURRENCE PATTERNS: intermittent

Cause

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In this Document
Symptoms
Cause
Solution
References


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