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Enhancement Request Process for Meter Data Applications (Doc ID 863906.1)

Last updated on OCTOBER 28, 2019

Applies to:

Oracle Utilities Rate Management - Version 04.50 and later
Oracle Utilities Transaction Management - Version 04.50 and later
Oracle Utilities Energy Information Platform - Version 04.50 and later
Oracle Utilities Billing Component - Version 04.50 and later
Oracle Utilities Quotations Management - Version 04.50 and later
Information in this document applies to any platform.

Purpose

This article describes the Enhancement Request process for Oracle Utilities Meter Data Applications. Included is how to log an Enhancement Request and how to search for the Enhancement Request status.

Scope

This article is intended for users who have submitted enhancement requests or would like to do so.

Details

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In this Document
Purpose
Scope
Details
  Logging an Enhancement Request
 1. Method to Log Enhancement Requests
 II. How to Log an Enhancement Request
 III. How Oracle Processes Enhancement Requests
 IV. How to View Enhancement Requests
 ER statuses:
 V. Important Note Regarding Your Enhancement Request
 Oracle Legal Disclaimer

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