Valid_to Is Not Updated As Monthly Counter Product Deal Is Cancelled (Doc ID 864312.1)

Last updated on AUGUST 11, 2009

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
This problem can occur on any platform.

Symptoms

A non_currency resource is used as a counter by granting a value of -1 with validity of purchase immediately and end never through cycle arrear event. After purchasing the product, there is cancellation and repurchase of the same product in the same cycle depending on the business needs.

The expectation is the valid_to of the first bucket should be the cancellation date of the product.

The observation is when they cancel the product, the CA event is triggered and the resource is granted. The bucket validity is, valid_from is the day the event was fired..and valid_to is NULL. When they repurchase the product it impacts the same bucket since the previous bucket is valid.

Cause

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