Use of Hummingbird Client With Oracle Legal Whitehill One Connector Produces "OLE Exception returned by call to COM class method invocation" Errors (Doc ID 864506.1)

Last updated on AUGUST 18, 2009

Applies to:

Oracle Legal Whitehill One - Version: 5.7.1
This problem can occur on any platform.

Symptoms

Use of the Hummingbird client in conjunction with the Whitehill One Hummingbird Connector fails.  When the login metalink is used, the following error is produced:

COM Invocation Failure
Error [1]
Name : OLE Exception returned by call to COM class method invocation.
Code : COM04
Message : wCode=0 sCode=-2147467262 description: Unable to cast COM object of type 'PCDCLIENTLib.PCDLoginClass' to interface type 'PCDCLIENTLib.IPCDLogin5'. This operation failed because the QueryInterface call on the COM component for the interface with IID '{0DDEF775-A0E8-4E9A-B62C-9A40BCFD63D7}' failed due to the following error: No such interface supported (Exception from HRESULT: 0x80004002 (E_NOINTERFACE)). source: Interop.PCDCLIENTLib
Error [1.1]
Name : COM Invocation Failure
Code : 9
Message : Exception occurred.

Description: Exception occurred.

Changes

This error may occur when setting up the Whitehill One Hummingbird Connector for the first time.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms