Unable To View Bill Details On Existing Bills After Upgrade (Doc ID 865786.1)

Last updated on SEPTEMBER 24, 2016

Applies to:

Oracle Communications Billing and Revenue Management - Version: 7.3.1.0.0
This problem can occur on any platform.

Symptoms

After upgrading system from 6.2SP1 to 7.3.1 unable to view any bill details on existing bills for
the accounts. The error message "Customer Center encountered errors while updating the Bill
Details page." is shown in Customer Center.


Cause

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