CCB Web Self Service (WSS) Not Working With Simultaneous Logins
(Doc ID 867323.1)
Last updated on MARCH 07, 2019
Applies to:Oracle Utilities Customer Care and Billing - Version 1.5.20 to 220.127.116.11.0 [Release 1.5 to 2.3]
Information in this document applies to any platform.
We had discovered that when 2 customers were registering for their account at the same time the web server is confusing the accounts and one customer ends up registered on the other customers account. At this point this customer logs in and can see the information on the second customers account instead of his own.
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