MetaSolv Solution application crashes with Error Number 3 when adding Service Request Note

(Doc ID 867672.1)

Last updated on OCTOBER 05, 2011

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 to 6.0.15 - Release: 6.0.15 to 6.0.15
Information in this document applies to any platform.


When a user enters a Service Request Note containing XML information, the application crashes with an Error Number 3 (Array boundary exceeded).

Example data entered in the Service Request Note field:

<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>

Sceenshot of the Error Number 3:

Error Number 3.
Error text = Array boundary exceeded.
Window/Menu/Object = n_parse_xml.
Error Object/Control = n_parse_xml.
Script = of_parsetag.
Line in Script = 24.


Clicking OK to the Error Number 3 produces the following error:

Clicking OK to the error above produces the last message below:


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