MetaSolv Solution application crashes with Error Number 3 when adding Service Request Note (Doc ID 867672.1)

Last updated on OCTOBER 05, 2011

Applies to:

Oracle Communications MetaSolv Solution - Version: 6.0.15 to 6.0.15 - Release: 6.0.15 to 6.0.15
Information in this document applies to any platform.


When a user enters a Service Request Note containing XML information, the application crashes with an Error Number 3 (Array boundary exceeded).

Example data entered in the Service Request Note field:

<?xml version="1.0" encoding="UTF-8" standalone="yes" ?>

Sceenshot of the Error Number 3:


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