Filing Submission or Objection Response is Stuck, Queued, Deadlock or No Log Entry (Doc ID 867766.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Insurance Compliance Forms Tracker - Version 6.8 and later
Information in this document applies to any platform.

Symptoms

The activity status shows an "in progress" or Queued status but it has been moved to "Filing Package" tab and there are no log entry after 24 hours.

Also note that the status might show as "completed" or "aborted" in some cases, but there will be no log entry at all. Also in the TkrSerffFiler log, there will be no trace of this submission.

Cause

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