Can't Generate Trial Bill and Bill When Billinfo Object Being Huge No. (Doc ID 869113.1)

Last updated on APRIL 15, 2013

Applies to:

Oracle Communications Billing and Revenue Management - Version 7.3.1.0.0 to 7.4.0.0.0 [Release 7.3.1 to 7.4.0]
Information in this document applies to any platform.
Checked for relevance on 08-Aug-2011


Symptoms

For an account is done with  the /billinfo poid being a huge value, the following error occurs when a trial bill is run and customer is unable to produce trial bills for the account.

E Wed May 13 17:23:04 2009 machine31 cm:467294 fm_bill_make_trial_bill.c:721
1:machine31:pin_trial_bill_accts:353610:1286:1123:1242206585:1
fm_bill_get_billinfo error
<location=PIN_ERRLOC_DM:4 class=PIN_ERRCLASS_APPLICATION:4 errno=PIN_ERR_NOT_FOUND:3>
<field num=PIN_FLD_POID:7,16 recid=0 reserved=30001 reserved2=0 time(sec:usec)=0:0>
<facility=0 msg_id=0 version=0>
D Wed May 13 17:23:04 2009 machine31 cm:164694 fm_bill_make_trial_bill.c:107
1:machine31:pin_trial_bill_accts:353610:258:1123:1242206585:1
op_bill_make_trial_bill
# number of field entries allocated 20, used 4
0 PIN_FLD_POID POID [0] 0.0.0.1 /account 527345105 0
0 PIN_FLD_BILLINFO_OBJ POID [0] 0.0.0.1 /billinfo 2147483647 0
0 PIN_FLD_PROGRAM_NAME STR [0] "pin_trial_bill_accts"
0 PIN_FLD_END_T TSTAMP [0] (1244995200) Mon Jun 15 00:00:00 2009

Steps:
1. Create an account.
2. Create an xml file with huge value for billinfo object.
3. Move pvt to end of billing cycle and run pin_trial_bill_accts or pin_bill_accts as appropriate .
    pin_trial_bill_accts -f_control <xml file>
    pin_bill_accts -file <xml file>
4. Error is thrown in the cm.pinlog

Cause

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