Batch Job Failed Due to SQL Error 0000001654

(Doc ID 870028.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 1.5.20
Information in this document applies to any platform.

Goal

The GLASSIGN batch job failed last evening due to SQL error 0000001654 in module CIPFGLAB:0A000
UPDATE. This morning we are receiving errors when posting payments on-line & PUPL CIPFFGLR:XQ030
INSERT.
We are unable to take payments from customer's and third-party vendors (significant revenue
loss). Due to this fact, we are also unable to collect on receivables.
We also received a number of SQL errors in Billing so I'm not sure we will be able to bill
customers tonight either.

Solution

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