Error 'Unable to copy file' On Installing Patch for CCB on Windows

(Doc ID 870103.1)

Last updated on OCTOBER 18, 2016

Applies to:

Oracle Utilities Customer Care and Billing - Version: 2.0.1 and later   [Release: 2.0 and later ]
Microsoft Windows (32-bit)
Microsoft Windows x64 (64-bit)

Goal

Several Patches were not applied during the installation of the SP due to the following problem:

Unable to copy file
C:\temp\8520899\CCB-220-SP4-Windows\CCB-220-SP4-Windows\CCB-V220-SP4-win\CCB.V2.2.0-7462902\data\spl
app/applications/appViewer/data/javadocs/com/splwg/ccb/domain/admin/severanceProcessTemplate/Severan
ceProcessTemplatePostCancelAlgorithmFromCobolWrapper_Impl.html to
C:\spl\V220_SNGPLDV\splapp\applications\appViewer\data\javadocs\com\splwg\ccb\domain\admin\severance
ProcessTemplate\SeveranceProcessTemplatePostCancelAlgorithmFromCobolWrapper_Impl.html.

Solution

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